Shipping policy
Delivery Locations: We currently offer overnight delivery to a growing list of communities in the southeastern United States.
Order Processing and Delivery Schedule:
- Order Deadline: Place your order by Midnight on Sunday for same-week delivery.
- Processing Schedule: Orders are packed and shipped on Mondays and Tuesdays.
- Delivery Date: All orders should deliver Tuesday-Thursdays. Orders placed after Midnight on Sunday will be processed and delivered the following week.
Shipping Costs: Free Shipping on orders over $249; Discounted Shipping $20 shipping on orders between $149 and $249; Standard Shipping $40 shipping and packaging on orders under $149.
Tracking Your Order: Once your order is shipped, you will receive an email with a UPS tracking number to monitor the progress of your delivery.
Address Accuracy: Please ensure your shipping address is accurate and complete when placing your order. We are not responsible for delays, missed deliveries, or additional shipping fees caused by incorrect or incomplete addresses.
Order Receipt: Please inspect and properly store your order in a timely manner after arrival. We recommend having a meat temperature probe ready in the event your meat arrives thawed. As long as the meat temperature is below 40 degrees Fahrenheit, your meat is safe to place into your freezer. If your meat temperature is 40 degrees Fahrenheit or above, please take a photo and email us at contact@adenafarms.com.
Damaged or Delayed Deliveries: If your order does not arrive on the scheduled delivery date or arrives damaged, please contact us immediately at contact@adenafarms.com. We will work with you to resolve the issue as quickly as possible.